Business Account Manager, EE

This job has closed

Details

Salary:
Competitive
Location:
Deadline:
29th September 2021
Start date:
September 2021
Job type:
Graduate job
Sectors:

Description

Job Title: Business Account Manager, EE
Location: North East
Sector: Telecoms

Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and with our network, named best in the UK, we connect for good. Since becoming part of the BT family, we've focused on creating a culture that makes EE an even better place to build a career. We're at the top of our game, and this is your chance to join us.

Agreeing a contract strategy with each customer, you'll create trust that will build the customer's faith in EE, strengthening their loyalty to the EE brand. You will join and be supported by our successful team of Business Account Managers. The training we provide will quickly get you up to speed on what you need to do to succeed, by keeping your eye on measured targets and maintaining our reputation as the best network for service in the UK. Could you be EE?

Business Account Manager Package:

  • Competitive basic salary and uncapped commission package
  • World-class training and development opportunities
  • 25 days' annual leave, pro rata, with the opportunity to buy up to 30 days (not including bank holidays)
  • Discounted broadband, mobile and TV packages
  • Share option and pension scheme programmes
  • Automatic enrolment into our 'Sales as Profession' community
  • Flexible benefits to fit around you

Business Account Manager Role:

  • Engage with Small Businesses that have 10 or more EE connections
  • Handle account management of your own allocated base of customers, via inbound/outbound calls and email
  • Build and develop great working relationships with your customers
  • Obtain a strong understanding of customer needs, how the business's plans are mapped, and promote products and solutions across the EE and BT portfolio to match their needs
  • Efficiently manage your own diary, conducting call backs in a timely and professional manner

Business Account Manager Requirements:

  • You'll enjoy talking to people and have a strong ability to understand their needs
  • Demonstrate ownership and accountability throughout all customer contact, representing EE & BT in the best possible light
  • Demonstrate resilience in a target-driven environment
  • Genuine interest in communication technology
  • An understanding of the importance of working well within a team dynamic

Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

If you require this job specification or to apply in an alternate format, please visit the Pareto website.

 

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