Bilingual Client Solutions Specialist - German Speaking

Salary: £21000.00 to £22000.00 per annum + Bonus
Location: Central
Start date: Jan-2018
Sectors: Languages, Finance, Research & Analysis

As a Client Solutions Specialist for a digital marketing technology company, you will be immersed in a rapidly growing and engaging environment. Benefits include working for a number of high profile clients, working as part of a close-knit team, a fantastic office environment, and plenty of variety in your day-to-day working with realistic scope for progression. This is a great opportunity for a confident communicator with strong organisational skills to develop a career in a company that prides itself on offering innovative, efficient and rapid service to clients.



The Role:


Playing an integral role within the organisation, supporting the clients and their usage of the technology through understanding all channels of digital marketing (Paid Search, Paid Social, Display and eCommerce), offering a high level, personalised service.


Reviewing, investigating and resolving support cases with clients through phone and email communication to ensure all requirements are met in a timely fashion, maximising satisfaction and efficiency.


Identifying, analysing an presenting opportunities for potential improvements with the products and processes to highlight your understanding and cementing your standing as the go-to person for client support



The Candidate:


You will need to be fluent in German and ideally be educated to degree level and have a specific interest in the digital industry, allowing you to progress and grasp this industry and its complexities.


You will ideally have experience and exposure to online or offline marketing, along with some project management skills so you can hit the ground running.


As a confident, organised, and detail-oriented individual, it will enable you to excel in the analysing and understanding of the role and its requirements.



If you feel that this opportunity would suit you, and that you'd relish a challenge within a supportive and engaging environment, hit the Apply button now!





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