Client services
Interview process
Overall experience was very good.
The telephone interview was nice and simple. Someone called me after one week of applying and doing the online test. The phone interview involved questions relating to your knowledge of market research and the company (Kantar WP)-- best thing to do is research the company as much as you can. Also do some research on the industry.
There were two people at the final interview (both worked in different parts of Kantar worldpanel. They were very welcoming and kept a relaxed atmosphere. They asked questions that related to my degree (i.e. why did i study English Lit, and what makes me want to apply for a market research company). They asked me about previous experiences e.g. volunteering work, part time work etc. They also asked a lot of competency questions- make sure you have an example to back each answer.
The telephone interview was nice and simple. Someone called me after one week of applying and doing the online test. The phone interview involved questions relating to your knowledge of market research and the company (Kantar WP)-- best thing to do is research the company as much as you can. Also do some research on the industry.
There were two people at the final interview (both worked in different parts of Kantar worldpanel. They were very welcoming and kept a relaxed atmosphere. They asked questions that related to my degree (i.e. why did i study English Lit, and what makes me want to apply for a market research company). They asked me about previous experiences e.g. volunteering work, part time work etc. They also asked a lot of competency questions- make sure you have an example to back each answer.
Most difficult question
Describe a situation in which you had to deal with a difficult client. How did you handle it and what was the outcome?
Interview tips
Don't be nervous, try to stand out from the crowd. Make sure to be yourself!! (important to be yourself, they even mentioned this a few times during the assessment). Do your research!-- make sure you understand what the job involves and what the company does.
Experiences at the assessment centre
The assessment centre lasted for the whole day (if you pass the first round). There are two rounds, first round involves presentations, logical reasoning test, and a hat game (where you have to discuss a question that is randomly picked out of a hat). IF you pass the first round, the second round involves a one on one interview and also a group exercise. The assessment was based in a lovely location in London and there were many applicants that attended (roughly 80-90 attendees).
Interview steps
Interviews:
- Phone
- 1:1
- Group / Panel
- Senior Management
- Video
Tests:
- Numerical
- Personality
- Verbal reasoning
- Psychometric
Other:
- Assessment centre
- Group exercise
- Background check
- Presentation
- Competency based questions