Sales Interview Questions

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  • Sales

    2.5714/5 | Interview date: March 2018 | Job offer? No |

    Was this helpful? Yes 1

    Sectors: Sales

    Difficulty rating 40.0 / 100

    Interview process

    Interview starts with a telephone interview. It’s the typical questions like, why do you think your right for the role ? Name 3 traits that make you good for the role ? What are your strengths and weaknesses? They also go through your CV so you can explain any gaps you might have or relevant skills in sales. If you pass this stage you get invited to the assessment centre. Just be open and honest. They like if you admit you are driven and money motivated. I was told at this stage that the interviewer would be extremely surprised if I attended the assessment centre and was not accepted onto their books.

    Most difficult question

    What is your main weakness?

    I answered with anxiety in trying new things. Which they took as a an acceptable answer.

    Interview tips

    Just try to enjoy it. Speak clearly during the group interview process and try to get your inner sales person across. (They care more about energy and enthusiasm rather than the details of the group exercisies).

    At the Interview stage do not offend the interviewer by overly expressing why you think a job in recruitment is not as good as other sales jobs. Because no matter how much they liked you before that, their ego will get deflated and they won’t take you on.

    Make sure you eat lunch as the whole process took around 4 hours plus with no food break.

    Experiences at the assessment centre

    It was arranged to start at 13:00

    We were split into 3 tables with aroud 6 people per table and went through various exercises. The first was a timed exercise about surviving on the moon. (There is a trick to this one). The second was about how to tackle under aged drinking. For the third task we were split into pairs. We had 4 minutes to interview each other and then create a sales pitch that lasted 1 minute on why our partner would be a perfect sales candidate.

    The time now is around 16:00 and we were split into two groups around 8 people were kept to move on to the panel interview stage. I was lucky enough to be called first for my interview which lasted around 20 minutes. You are interviewed by some one new whilst the person that conducted the telephone interview is also in the room. You get asked the same questions you were asked at the telephone interview stage whilst they pick apart your CV. They ask what type of sales your interested in which is where I made a “mistake.” I showed too much passion for media sales which made the interviewer question if I should work in advertising instead of sales. This seemed odd to me as I was simply trying to get across my understanding of the role. Finally the biggest mistake I made was the way I expressed not wanting to work in recruitment and my reasons for this. This is where I should have noted my audience is working in recruitment and not have bashed on their job in front of them.

    It was disappointing to be told no at this stage, not because of lack of drive or passion for sales, but because of offending the interviewers ego about their current job. For a company that seems as though they care about training and improving its candidates this was very disheartening.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 2/5
    • What was your overall impression of the organisation? 2/5
    • What was your overall impression of the selection process? 2/5
    • Did the interview reflect the overall values / culture of the organisation? 1/5
    • Would you recommend this company to a friend? 1/5
    • Did you want the role following your interview? 5/5
  • Graduate account manager

    5.0/5 | Interview date: February 2017 | Job offer? Yes |

    Was this helpful? Yes 1

    Sectors: Sales

    Difficulty rating 80.0 / 100

    Interview process

    Online application followed by video interview. This part was the same as all others with a little touch of BT. The invited to assessment centre.

    4 exercises: group exercise, one-to-one presentation, differential and a one-to-one interview.

    Group exercise consisted of working as a team to create a presentation, and then present that to the assessors in a timed scenario.

    Presentation was something pre-prepared by yourself, which had to be on the BT values.

    Differential was a role play exercised aimed at suitability for the role.

    Interview... well that was an interview.

    Most difficult question

    Most difficult task is the group exercise. Working with people that you met 10 minutes ago logically and as a team.

    No difficult questions. There are no correct answers, assessors at BT genuinely want to know about you, not what google said was the best answer.

    Interview tips

    Be yourself, work as a team and don't try to fight to stand out. Prepare on aspects of the role that you could be questioned on. Look at and learn the BT values and make sure the company is the right fit for you.

    Experiences at the assessment centre

    Relaxed atmosphere, buddies are provided (current BT grads) and they help you throughout the day!

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • Graduate Management Trainee

    5.0/5 | Interview date: October 2016 | Job offer? Yes |

    Was this helpful? Yes 12

    Sectors: Sales

    Difficulty rating 40.0 / 100

    Interview process

    After applying you will have a spontaneous phone interview, this is followed by a face to face interview, then an interview and a couple of hours in a branch and then finally an assessment day. You will be asked about previous sales experience, meeting targets and general questions about the company.

    Most difficult question

    Discussing previous sales experience and working to meet targets as well as your own personal achievements.

    Interview tips

    Make sure you are prepared for your face to face interview with knowledge of the company, the values and background of the owner for example. Act confident but also listen to others at the assessment day. Don't be afraid to be yourself!

    Experiences at the assessment centre

    Assessment takes place with other candidates, there are unlimited spaces so you're not fighting against each other for a place. You are shown an introductory presentation by managers from various branches, you then do a group discussion with metaphorical money about which charities you should invest in in front of management staff - this is to showcase your communication skills. You then perform role plays 1:1 with a manager to show how you would act in front of customers. You perform a small half an hour test in which you are allowed a calculator, you work out some percentages (easy ones) and then have to put a potential rota together given the information. Everyone has lunch together, which is provided. You then have a 1:1 interview with a member of staff which looks into more depth regarding sales experience, customer service experience and start dates and locations.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • Sales

    2.5714/5 | Interview date: June 2016 | Job offer? Yes but declined |

    Was this helpful? Yes 0

    Sectors: Sales

    Difficulty rating 80.0 / 100

    Interview process

    The interview is beneficial to competitive and confident individuals but for many the atmosphere was stressful and at times, aggressive. It does not allow for people to shine but wants to bring their competitive nature out. It begins with group assessment where you describe your greatest non-academic achievement followed by the Nasa walking across the moon test ending with a timed 30 second pitch as to why Turnstone should hire your partner. The one on one interview is short, 3 minute presentation (not always required) and interrogative questions as to why you want to be in sales / start a career in sales.

    Most difficult question

    You have 10 minutes to create a pitch as to why we should hire your partner

    Interview tips

    Make sure you are confident. It is what Turnstone are looking for and their interview is set out in such a way that they can see who is resilient, outspoken and their future employee. It is tough but the process clearly shows who suits a career in sales and centres on whether you actually want a career in sales.

    Experiences at the assessment centre

    hh

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 1/5
    • What was your overall impression of the selection process? 2/5
    • Did the interview reflect the overall values / culture of the organisation? 3/5
    • Would you recommend this company to a friend? 1/5
    • Did you want the role following your interview? 1/5
  • Media sales executive

    3.2857/5 | Interview date: June 2016 | Job offer? Yes |

    Was this helpful? Yes 0

    Sectors: Sales

    Difficulty rating 60.0 / 100

    Interview process

    The telephone interview was pretty straight forward a few of the usual competency based questions. They're also determining your telephone manner as a large proportion of the job is over the phone. In person interview and panel interviews are basically a review of your cv and then a role play assignment is carried out.

    Most difficult question

    "tell me about a time you showed initiative?" "Tell me what happened and how you dealt with it"

    Interview tips

    Prepare yourself well and ensure that your personality is suited to a sales job. If not, the job will not be easy. Be very money driven and goal orientated. During the role play be calm and let the other person speak. Agree with their objections and then show why they aren't relevant to your product.

    Experiences at the assessment centre

    Role play on the telephone selling a subscription to the online procurement platform

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 3/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 3/5
    • What was your overall impression of the selection process? 3/5
    • Did the interview reflect the overall values / culture of the organisation? 4/5
    • Would you recommend this company to a friend? 3/5
    • Did you want the role following your interview? 3/5
  • Tailoring Consultant

    5.0/5 | Interview date: May 2016 | Job offer? Yes |

    Was this helpful? Yes 0

    Sectors: Sales

    Difficulty rating 60.0 / 100

    Interview process

    My initial interview was conducted over Skype, I was given a lot of information about the company during the interview, so I could decide whether the job was definitely for me or not.
    The interview process was thorough with many stages, however they were conducted in a relaxed, but professional manner.

    Most difficult question

    "What are your weaknesses?"
    Quite difficult in an interview situation to spot and admit to your own weaknesses, so definitely see how they could convert into a positive.

    Interview tips

    Research the company before your interview. Be prepared to learn more about tailoring, and the technical aspects of this, but also to have a customer facing background would be advisory, as great customer service is something that the company holds high.

    Experiences at the assessment centre

    The assessment day consisted of different role play activities, a presentation, a trial run and an interview, with lunch provided.
    The day ran smoothly, constantly giving insight into the day to day life that would be expected working for the company. After every task there was an opportunity to ask any questions and to gain feedback on your performance.
    Prior to the assessment centre, we received each an information pack, with details of a presentation to prepare, on image, information about the company values, and what would be expected of you within the role advertised.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 5/5
    • Did the interview reflect the overall values / culture of the organisation? 5/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • Tailoring Consultant

    4.1429/5 | Interview date: April 2016 | Job offer? Yes |

    Was this helpful? Yes 0

    Sectors: Sales

    Difficulty rating 60.0 / 100

    Interview process

    The interview process was smooth and organised, I was kept up to date with the progress of my application and told what each step would involve. I was asked about my previous sales and tailoring experience and how it would benefit me in the role. At the end of my interview, I was given the opportunity to ask any questions about the role that I may have.

    Most difficult question

    Knowledge of the brand- as this took a lot of research

    Interview tips

    Research the company, knowledge on the brand is key and can aid both your presentation and sales techniques.
    Research on tailoring techniques and current trends is also key, to ensure you can give great customer service and advise accordingly.

    Experiences at the assessment centre

    The assessment day consisted of tasks, groups actives and Q & A. I found it incredibly beneficial as it gave me a better understanding of what the job would entail. We were asked to prepare a presentation on 'The importance on Image' , followed by different sales exercises. This was helpful as it gave insight into different peoples views on image, and how the company would fit in to this. The team were approachable and friendly, giving advice as we went through the day.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 4/5
    • How well was the interview organised? 4/5
    • What was your overall impression of the organisation? 4/5
    • What was your overall impression of the selection process? 3/5
    • Did the interview reflect the overall values / culture of the organisation? 4/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • Sales Executive

    4.7143/5 | Interview date: July 2015 | Job offer? Yes |

    Was this helpful? Yes 152

    Sectors: Sales

    Difficulty rating 40.0 / 100

    Interview process

    I applied to Pareto through their website-I did apply for a specific role but I cannot remember what this was now. Within a day or so, I was left a voicemail from a very pleasant female recruiter. I called her and we had a brief chat about what I wanted , what sectors I was interested in. She then invited me to proceed with a telephone interview with her, which took around ten minutes. The questions were what you might expect-
    - Why Sales
    - What do you know about Pareto
    - Tell me about a time you worked on a problem and solved it
    - Tell me about a time you had a goal or target and what you did to hit or exceed it.
    These were the sort of questions-mainly competency based. So my advice hear is as with any application, do the research and know what sort of qualities they are looking for and link these back to your experiences.
    I passed this stage, and was actually offered there and then a chance to go to a tailored assessment day for a role with Virgin Media. I could not attend this, so we rescheduled and I went to a general day about a week later. The recruiter sent me a detailed email itinerary so I knew how the day would go and what to prepare for.
    On the day, I arrived at the Wilmslow office and was registered, name badge etc. I then proceeded into a reception room with about 40/50 other grads (this was the case on both days I have been on). Yes it was a bit hot, but I don???t think this is a big deal. My advice here is to introduce yourself professionally to the others in your area, just be brave and shake hands and be friendly. This is a skill important in nearly every career so it is useful practice whatever happens. As a group we were taken into a large room with chairs (air-conditioned for those concerned) and given a short talk about the day. The staff I found were very professional, relaxed and interesting and not robots or somehow terrible in any way. I say things like this because I have read other reviews that criticise everything from the appearance of the staff to the temperature in the room, so I am trying to address these points as an aside. Try to be as un self-conscious as possible, it is only for one day after all! Try to think of something original for this section, something perhaps business focused, related to the role etc. Many people have travelled around South-East Asia on their own???I once went to Turkey all by myself, even took a public bus while I was there! We were asked to state our name, a celebrity we admire (dead or alive) and our greatest non-academic achievement.
    You will then do two group tasks in the group you are assigned-make sure you listen out for your group as the self-introductions are run through. These range from a reasonably complex points and colours based exercise to ranking essential items for a survival situation. I found, contrary to other reviews, that the ones that shouted the loudest did NOT get through. They assess your skills of communication, persuasion, logic and teamwork. I actually noticed I struggled to get a word in edgeways on both occasions-but I made contributions that were impactful, and I made sure to say ???you said this, but what about if we thought about it this way???? or ???Shall we review what the actual objective is so we do not come off track????. Take the lead if you feel the opportunity arises- read the group.
    Eat something at the break to keep your energy up-biscuits are always good for the sugar. The 3-minuite presentations come in the afternoon. It is essential to practice beforehand and focus on what they want you to do the presentation about. I broke mine down into three distinct points for each section. Weave in your experience to interact with what they look for in a candidate. This is the time to show the assessor that you are professional, confident etc. It will only be you and them in the room. [Personal presentation is important at this point, so make sure your suit fits you well and does not drown you. Same with the shirt (pale blue or white are safe bets) and a SILK tie properly done up to the neck, not skinny. Shape the knot with your fingers. Polish your shoes well. I promise this will help with confidence and making you look the part]
    Later you will be told if you are successful. I followed the above formula an I have landed a fantastic job through Pareto. Just try your very best, because they do work hard for you-I have been offered countless interviews and gone through to four different ones. The opportunity I have is astonishingly good-so the Pareto process does work for those willing to work hard.

    Most difficult question

    (For the specific assessment) Tell me what you know about X company and this role.

    Interview tips

    1) Look the part-Present yourself well. A suit that fits, a proper shirt and shoes and a silk tie properly shaped and done up. Buy a GQ for inspiration if needs be.
    2) Do your research and think about how you can present yourself as a person that fits their competency needs
    3) Be confident, talk to others and be conversational.
    4) Show yourself as the professional you are-no inappropriate remarks at any time.

    Experiences at the assessment centre

    1) A self introduction
    2) A 3-min presentation

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 5/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 5/5
    • What was your overall impression of the selection process? 4/5
    • Did the interview reflect the overall values / culture of the organisation? 4/5
    • Would you recommend this company to a friend? 5/5
    • Did you want the role following your interview? 5/5
  • Tailor Consultant

    2.5714/5 | Interview date: July 2015 | Job offer? Not yet |

    Was this helpful? Yes 3

    Sectors: Sales

    Difficulty rating 80.0 / 100

    Interview process

    Phone interview was with the recruitment agency (Certus) and I was spotted in the generic assessment day held by the recruitment agency. I later then had a quick one to one interview with them at the assessment day. I got invited for a trial day with them to see how I felt about being at the job and for the staff to see how I interact with their clients and colleagues.

    Most difficult question

    What was the most difficult thing I have done
    What are my weaknesses

    Interview tips

    Have to sound really optimistic and energetic at the initial one to one interview with management. The director had a very stern face on him so I managed to make him smile and laugh which I thought was a good sign. Give lots of examples to back up what you are saying, even if it is from the same job. It shows you are not just talk. Do mention you are money driven and can work under pressure or tight deadlines.

    If you are offered the trial day, be really pro- active and energetic throughout the day, with clients or colleagues. The senior colleagues will be watching you throughout the day and providing feedback to management. If you impress them, they will pass on positive feedback and more likely to get the job I believe.

    Experiences at the assessment centre

    Split into a group of 6 and had to perform 2 exercises. The first exercise was to rate the level of importance of each question, and which should be used to qualify a sale with a potential client. The next exercise was how to go about gaining sales. There was a 30secs self- pitch after the exercises, it had to include education, qualification, location and why I would be good for a sales role.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 4/5
    • How well was the interview organised? 3/5
    • What was your overall impression of the organisation? 2/5
    • What was your overall impression of the selection process? 3/5
    • Did the interview reflect the overall values / culture of the organisation? 2/5
    • Would you recommend this company to a friend? 3/5
    • Did you want the role following your interview? 1/5
  • Sales Executive

    3.2857/5 | Interview date: July 2015 | Job offer? Yes |

    Was this helpful? Yes 8

    Sectors: Sales

    Difficulty rating 60.0 / 100

    Interview process

    I went to a 3-hour Assessment day whereby the group of around 15-20 were split into 4 groups. Prior to the assessment day we were given the task of producing, individually, a 3 minute presentation (no powerpoint, just speaking) about why we would like a career in business to business sales and why we would be suitable for the role. This was presented to 2 members of the metamorphose team, after this they asked a few questions about my degree and work experience, what my key strengths and weaknesses were, what's my biggest success and what my greatest challenge has been so far.
    After this, each group was given an object which they had to present in front of all the other groups and the metamorphose team in a QVC style. Following this, each group was given a list of 10 characteristics of which we had to pick our top five and rank the five in order of how important it was for a sales person to possess these characteristics. We then had to debate our choices with the other teams. Finally, we had to come up with an idea and pitch it to our target market, which was one of the interviewers in front of the other interviewers and teams. At the end of the 3 hours we were told if we had passed the assessment day.

    Most difficult question

    What has been your biggest success and/or challenge to date?

    Interview tips

    Be assertive and ensure you make yourself known in the group tasks, but don't be over-dominating - make sure you're still polite and don't interrupt when other people are talking. Otherwise, be outgoing, confident and friendly.

    Experiences at the assessment centre

    Sell a product in a QVC style presentation, develop an idea and pitch/ sell it to our target market, debate the ideal characteristics for a sales person to have.

    Interview steps

    Interviews

    • Phone
    • 1:1
    • Group / Panel
    • Senior Management
    • Video

    Tests

    • Numerical
    • Personality
    • Verbal reasoning
    • Psychometric

    Other

    • Assessment centre
    • Group excercise
    • Background check
    • Presentation
    • Competency based questions

    Rating the interview

    • How would you rate the pre-attendance information? 3/5
    • How well was the interview organised? 5/5
    • What was your overall impression of the organisation? 4/5
    • What was your overall impression of the selection process? 2/5
    • Did the interview reflect the overall values / culture of the organisation? 3/5
    • Would you recommend this company to a friend? 3/5
    • Did you want the role following your interview? 3/5

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