Application Engineer-Control/Instrumentation/Autom

The Applications Engineering role is to provide high quality technical support, via telephone and e-mail to National Instruments UK's customers. Besides strong technical skills, Applications Engineers must possess a high degree of tact, diplomacy, influence, consultative and communication skills.

The Applications Engineer should be technically proficient on the National Instruments core product lines, including LabVIEW, DAQ, GPIB and CVI and provide competent and accurate support to National Instruments mainstream customer base.

Duties and Responsibilities:

The duties and responsibilities of this position may include, but are not limited to interacting directly with customers to educate, train, inform, advise and consult in the design of their products using the companies line of core products and services by:
*Providing timely, accurate and conclusive solutions to technical problems on all core product lines.
*Provide guidance on the installation of both software and hardware, including explanations of configuration settings.
*Assistance in establishing the basic working functionality of hardware.
*Reproduction and troubleshooting of problems and incompatibilities.
*Keeping accurate records of all enquiries and listening for, identifying, and communicating customer needs and requirements that our products do not currently provide, as well as features and functions of the competitive products, to the marketing team.


Qualifications:

*Honours degree in computer science, electronic engineering or related subject, or equivalent combination of education and experience.

*Experience in instrumentation & control, industrial automation, machine vision or motion control industries is strongly preferred.

*Must be able to handle multiple tasks and enjoy working with people.

*Strong problem solving skills.

*Must exhibit excellent written, oral and presentation skills.




To apply for this position, candidates must be eligible to live and work in the UK

Matchtech Group Plc is acting as an Employment Agency in relation to this vacancy.